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Thanks bro for the reply, I haven't done the DTE recovery. Do you have any documentation or steps on how to do it?

I have a non-production IPO 11.1.3 controller and I need to know if connecting the digital and analog station modules with older release 7 software will upgrade the modules directly to 11 without the doing the steps procedure (first to 8 then 9 then 10 then 11). Can I do a shortcut upgrade for...

Hi Guys, I need some help. I'm staging a IPO 8.0 using Nortel SIP 1120e/1140e (4.03.09 firmware). I was not able to make 2nd call to the SIP sets (it goes to VM when VM is ON and it is busy when VM is OFF). Another thing, I found some of the sets have blank directory while others have it and...

I have noticed that when I'm working on the VMPRO (changing transfer destination), all my module recording except the active one were erased and were replaced by the previous recording. Last night, only my Nite module recording retained and the rest(Day, Holiday, Sub-menu) got replaced by...

I have an IPO 8.0(44) and I have noticed that my UC110 module VMPRO module recording getting replaced by previous recording automatically. Is this a bug? any idea? Thanks.

I'm getting this error "system not running system sd primary software" on my IPO 8.00(44). Any idead about this error.

Thanks for the reply. But i encountered this problem in other installation. It seems an Avaya ERS or IP set issue.

Hi guys, I'm having problem with my 9600/1600 series IP sets connected to an IP office v8.0(44) and ERS 4550 PoE switch(both connected to a UPS). The phones are rebooting(the LCD goes blank then perform the discovery process) during AC power fluctuation. The IP office and the ERS switch did...

We have a CICS 7.0 with Call Pilot 150 mini. The system is set up with the Call Pilot AA to answer immediately on lines 1 through 3 when the system is in Night Mode(Ringing Service Group 2). The caller id is not passing through when the AA transfers the call to the extension. Is this by design...

Can I use NRU 10.0 to backup a Norstar MICS 7.0 NAT? I'm in process of upgarding it 7.0 XC. Is there a way to upgrade my NRU 10.0 i order to accomodate MICS 7.0?