Ok, I am over my head here and calling for help. I installed/programmed out CICS/callpilot 100 system. It's been a while so what knowledge I accumulated in the process has quickly disappeared. Now I want to add a fax machine at an extension to pick up an external line. I have a working line...
Seems like an obvious question -- but I can't remember how I programmed the callpilot originally to get calls to a certain extension to go to the voicemail if unanswered. Currently some of my lines are popping back to the attendant so the only way to get them to vm is to re-transfer straight to...
The Operator's mb gets a blank dial tone message everytime someone hangs up after the CallPilot picks up. This problem has occurred since install of current system, but not with previous system. When I call the system and allow CP to pick up and then hangup, the line stays busy according to the...
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