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Update: CA support kicked this up a level and at the same time, CA development responded to the CA users group post. The conclusion is: 1. My custom jobs that have worked for a year and a half exactly as we wanted should never have worked according to support. Apparently, the software should not...

Qualstar said that Sony replied with the following: The application can send Log Sense (page 31h) to check for the tape capacity. To prevent it from overwrite the previous written data, the application needs to write-append (space to end-of-data) first before it starts to write. Does that...

Thanks, vschumpy. We have all custom jobs because we have to keep all data "forever". So we don't do GFS or any other canned rotation from the ca sw. We have not set up any custom settings with the media pools - all still have default settings. Is there is a setting there that would help...

HAS THIS EVER HAPPENED TO YOU? YOUR BACKUP JOB ASKS FOR NEW BLANK TAPE WHEN IT IS NOT ACTUALLY REQUIRED TO COMPLETE THE JOB – but you don’t know why it’s not selecting the next tape in the Media Pool that DOES have room on it??? If it has, PLEASE LET ME KNOW ASAP so we can pool our requests to...