Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
-
Agent Login / Logout Time
I ran interval Application Performance rept and noticed in some days there were more calls answered than calls offered. Why should that be? Shouldn't it be logical to assume that there would be more calls offered than answered?- tallyho1
- Post #4
- Forum: Nortel: Symposium call center solutions
-
Transferring or Conferencing Calls
New to symposium. Why are callers being dropped/cut off when using transfer or conference mode?- tallyho1
- Thread
- Replies: 0
- Forum: Nortel: Symposium call center solutions
