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I want that the last number in hunt is IVR prompt. (CTI_Routepoint nr)
If I call 2500 or 2510 (2510 is a phone that is not connected and forwarded to the CTI Route point number (2500) , i can hear the message which i want to hear (playing promt : "i am sorry all users are busy call later"). But i cannot add Route Point in the line group, and if i add the phone 2510...- truhliq
- Post #3
- Forum: Cisco: Call Manager
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I want that the last number in hunt is IVR prompt. (CTI_Routepoint nr)
Once again:) If I call 2500 or 2510 (2510 is a phone that is not connected and forwarded to the CTI Route point number (2500) , i can hear the message which i want to hear (user busy). But i cannot add Route Point in the line group, and if i add the phone 2510 it ignores the redirection and i...- truhliq
- Post #2
- Forum: Cisco: Call Manager
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I want that the last number in hunt is IVR prompt. (CTI_Routepoint nr)
Hello. I installed CCM 4.0.(3). And also installed IVR 3.5 My problem is simple. I have a hunt group which consists of three numbers. What I want is: When nobody from the 3 persons answers the phone i want it to redirect to ivr script which announces that these people are busy and .. try again...- truhliq
- Thread
- Replies: 3
- Forum: Cisco: Call Manager
