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no they have not yet replaced the database. i wonder if they now what they are doing :( but i wil replace the database and see what happens

that is the right view, do you have any option enabled in arcserve to protect media in the past? also witch version are you running?

i have called CA for support. And they have been helping me for about 10 hours right now. still with no solution, they say the databases are in good condition. yet everytime is asks for seq # 495. When running in debug mode. i got some extra stuff from the log. Cannot compare DBAgent session...

unable to find media ID=8A58 seq=459 w3823 this is the error message in arcserve, it must be stuck somewhere but i don't know were it gets stuck

i haven't respond anymore to this post because the problem went away for unknown reasons. now the error is backup again, this time the job was corrupt. After i made a new job the compare operation goes bad again. ik have tried new tapes, new jobs, smaller jobs, different verfication methods but...

Thanks for the support. The device fix is installed. and i do not use staging. tape log: Information 07-11-2005 09:42:48 4 *** Backup Summary for Job ID 4 *** Information 07-11-2005 09:42:11 4 7 Target Directory: C:\Program Files\CA\BrightStor...

i used nt backup to check te drive if it runs correctly. when i use arcserve the driver is disabled. i don't use eject media after backup the tape remaint inside the tape drive. But i still get the error and its the only error. sorry for my english i normally speak dutch

I have a sbs server 2003sp1 standard. The server is a HP ML150 with a HP DDS4 Tape Drive C5685A Drive. I'm curently using acrserve 11.5 to backup my server. When i backup my server on the tape drive. the backup starts to run and copy's files to the tape drive. this goes good. But when i use...