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- Users: johnelectric
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no ringing service when AA is activated
I solved my problem by turning off the services and just having the receptionist forward to a dn 12-4pm, then forward to another dn 4pm-8am. The only problem is only forwarding to 1 dn, they are not always by the phone or are very busy with thier normal work, which is why I still need another...- johnelectric
- Post #6
- Forum: Nortel: Norstar systems
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no ringing service when AA is activated
We have Norstar-Plus ICS 3.0 with Startalk Flash John- johnelectric
- Post #5
- Forum: Nortel: Norstar systems
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no ringing service when AA is activated
Thanks, I'll try. Maybe I need to explain better. From 8am-12pm we have the receptionist(810) answering the calls from AA press 0.12pm-4pm afternoon service dn's 816,824, 825 share the calls . Night service 4pm-8am dn's 314, 610 share the calls. We want all calls to go thru the AA first at all...- johnelectric
- Post #3
- Forum: Nortel: Norstar systems
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no ringing service when AA is activated
When the AA is off the afternoon ringing service goes to 3 dn's, and night to 2 dn's, but with AA on during service times pushing 0 to get receptionist which should go to other dn's only rings to the receptionist dn. This tells me I missed a setting in the AA. I looked through the wonderfull...- johnelectric
- Thread
- Replies: 5
- Forum: Nortel: Norstar systems
