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  1. Flowersd

    How to question - Voicemail

    I think the programming is about the same between an 11c and 61 c.. What I do is set the FDN to the internal extension of our voicemail system.. The analog set will ring a few times and then the call goes to voicemail. You can also hunt to the same extension also.. Make sure FNA and HTA are...
  2. Flowersd

    Incoming DN call disconnects skillset call

    Thanks to both for the tips.. I have swapped out her digital set and if the issue happens again I will move her to a different tn...and perform a sobriety test. D. Flowers Ruud Lighting Inc. Racine, WI
  3. Flowersd

    Incoming DN call disconnects skillset call

    Thank you lretrievers for responding to my question.. I did check my users CLS and AAA is currently denied. Here is a list of the class of services currently configured: CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFD MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD CMSD...
  4. Flowersd

    Incoming DN call disconnects skillset call

    I was wondering if anyone out there has seen this. One of my agents is telling me that when she is on a skillset call and she receives a call via her DN extension she loses her skillset call and the DN call is auto-answered. None of my other agents have complained of this problem. We...

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