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  1. tcomguy91

    Mitel 3300ICP Problems? - xfer to voice mail

    it's not an embedded voice mail system. it's a separate system made by 'active voice'. i don't think its a tenant group because every extension in the office is having the same problem. i think the voip software upgrade caused the problem. i'm just not sure how. unless it's a corruption issue...
  2. tcomguy91

    Mitel 3300ICP Problems? - xfer to voice mail

    The Mitel is new to me. Getting training and certification soon. I do have experience and certification on other PBXs but not on the Mitel. The software upgrade was done by the vendor months ago - before I started with this company. I believe that's when the problem started but it was never...
  3. tcomguy91

    Mitel 3300ICP Problems? - xfer to voice mail

    Has anyone experienced problems with external call transfers not going to voice mail on the Mitel 3300ICP? When external calls are transferred to an extension the phone just continues to ring and does not forward to voice mail on a 'no answer'. When internal calls calls are transferred or the...

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