I am experiencing the following problem:
Calls are being dropped into the Default skill set even though rules with a higher priority than the default have been set up that mails must be delivered according to the TO address.
Any assistance in resolving this issue will be appreciated.
When I try to download the M1 configuration tool spreadsheet in Symposium Web Client I receive an error stating that the system could not initialise the SOAP object. Verify that you have XML Parser 4 installed on your PC.
SOAP and XML service pack (Containing Parser 4) have been installed...
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