We're running 4.0 (4.12 specifically) Yeah, I'm going to be using line groups as well. But, I'm not exactly sure how to set one of those up so I've been reading. Like I said, I'm quite the inexperienced admin with this. :)
Yes, that makes sense. But, I'm learning how to create the pilot numbers. On the cisco forums, it was suggested I leave 2400 as is and create a different pilot point. Then have 2400 forward onto the new pilot point if it wasn't answered, then onto the 1st hunt group, and onto the second, and...
Hi everyone, I'm glad I found this forum. I've been recently thrown into this job as our normal phone person is out ill and I'm kind of stuck and hoping I can get some pointing in the right direction. So here's my situation.
We have a receptionist (X-2400) that needs to have her line flow onto...
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