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  1. steria69

    Use of Connect-it : create a ticket from an XML file

    That was it ! I forgot to set the reconciliation keys. Thanks for the advice, even if it was quite late. I simply "click on key" and it works now. Guillaume
  2. steria69

    Use of Connect-it : create a ticket from an XML file

    Hi Forum, I am configuring a connector which will create a Asset Center ticket while reading XML files. The ticket is "well-configured" but when Connect-It add it to the Asset database, it does not recognize the existing fields of the ticket in the database (such as "Contact") and tries to...

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