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Available integration for an outside IVR
The way I understand it, it's about not having 'all the eggs in 1 basket', and the fact that the IVR is only a small part of the overall enterprise software (in which the rest is written in .NET). It also doesn't hurt that Microsoft has a very good speech rec server that is priced aggressively...- cranius28
- Post #4
- Forum: Aspect contact/call center solutions
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Available integration for an outside IVR
Hi all, This is my first post, and I am somewhat new to the Aspect world. Here's the deal: I have been tasked to replace an existing DTMF IVR developed in the Aspect CSS/eArchitect, with a speech recognition IVR written using Microsoft .NET (completely outisde of the Aspect development...- cranius28
- Thread
- Replies: 6
- Forum: Aspect contact/call center solutions
