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  1. miholmes

    Vectoring

    P.S. I didn't create this vectoring system. I'm just trying to make it work. =-)
  2. miholmes

    Vectoring

    Here is how the whole vector lays out if this is helpful. They dial the VDN 2900 and it goes to Vector 70. Vector 70 (Time-of-Day) goto vector 73 if time-of-day is all 16:00 to all 07:00 goto vector 73 if time-of-day is fri 16:00 to mon 07:00 goto vector 69 if time-of-day is all 07:00 to all...
  3. miholmes

    Vectoring

    Thank you so much for your response, my head is swimming with all the stuff I'm trying to learn now. Vector 72: (Voicemail) messaging skill 99 for extension 2900 stop This is also the same spot I would like the call to go if there is no answer. the VDN is 2900. PLease let me know if I...
  4. miholmes

    Vectoring

    Good Afternoon, Well our telephone admin person has left and I'm trying to figure out vectoring. We have a helpdesk vector. Acctually several of them. One for Time-of-Day, Voicemail - Queue, etc. They use a AgentID login, normally there is only 1 person on the helpdesk. The problem I'm...
  5. miholmes

    Export Feature Buttons

    Good Afternoon, I was wondering if there is a way to export the programed feature buttons for each station. We are using an S8700 and are using ASA (Avaya Site Administration) and I can't seem to find a way to do this. Does anyone know if this is possible to do? Thanks for your help in...

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