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I checked the cleaning unit and found it was binding. I freed it by loosening the bottom screw on the part that holds it in. I then tried printing. At first got a blank sheet but as I contiuned printing I got more and more of the image. After about 10 sheets I had an image covering about 12 the...

I tried printing colors and just got smeared images. I tried printing just black and found that I can print black with normal quality. Still cannot print color. Any suggestions?

Hi all - Well I got it tore down and replaced the accumulater belt. The unit I installed squeaks when it runs so that may be an indication of a problem. In any event I am now getting a partial image. It appears smeared and about 1/2 there. I Swapped out the imaging unit to see if it made a...

Thanks for the advise jd- I did not see any problem with the paper feed unit. Any other ideas?

Thanks for all the help - I am still working on this machine. Still blank prints. I replaced the hi voltage power supply board and the laser source. No go. Still no image on the drum or accumulator belt. I bought a unit for parts and am using it to attemt to fix this machine. The unit I got...

Hi Cultonflon - Did it several times. No go

I am still working on the problem described above. A person sent me some troubleshooting pdf sheets that indicate I should make an engine only test print.The sheet says if the machine makes the engine only test print to replace the image processor board. How do I print an engine only test print?

I removed and reinstalled the cleaning unit to look at the 2nd bias roller and when I put it back together and tried It it printed on 1/2 the sheet the print near the center of the sheet is smeared and the rest of area that printed looked normal. The 1/2 of the sheet that did not print was...

Thanks for responding. I ran a print job and stopped the printer during the print cycle and there was no image in the imaging unit drum or the accumulator.I also looked for paper in the laser path and wrapped around the second bias roller and did not find anything. So I am hoping for further...

I have a Phaser 780, and everything on it acts normal--no error messages, etc. It processes a sheet through it ok, but nothing prints on the paper. Also the start-up test page comes out blank. It had been working just fine, but all of a sudden this is happening.