Here are two video tutorials regarding Sage Accpac Purchase Orders that may help you. The first shows how to use POs with non-inventory items and the second shows how to use Purchase Orders without the inventory module...
Here is a link to the type of site you requested for tutorials on ACCPAC CRM. It includes tutorials on setting up mail-merge documents.
http://iis.advancedapplications.com/CRM_AAISelfService/company/Videos.asp
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