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Before you publish your report to Crystal Enterprise you must ensure that "Save Preview Picture" checkbox is checked from the within the Crystal Reports Designer. This can be found at File, Summary Info.

What likely happened is that when you re-published the reports to the new server, a new object ID was created for the report that you are trying to view. TO ensure this doesn't happen, you should dynamically get the object id instead of hardcoding it. If you drag your mouse over the report in...

I think I saw a kbase about this on Crystal's support web site - you may want to check.

I don't know if you have tried this or not, but I have found it useful to have a copy of the Report Designer installed on the server itself. Try running the report from the designer on the server machine and see what happens. Another thing that you may want to consider (I myself have no...

Crystal Decisions offers a product called Crystal Enterprise (it comes with CR 8.5) that has out of the box scheduling capability such that you could setup your report to run every x hours or days.

In the Crystal Enterprise Web Developer's Guide there is a chapter that describes ePortfolio. The chapter is called "Understanding ePortfolio" - check out the site diagram for ePortfolio - it contains all the files that make up the interface and parameters etc. that are passed between...

You may want to check With Seagate support about this one - I heard that they possibly released some patches surrounding the CIWeb component of Seagate Info. The CIWeb component acts as an interface between web clients and the APS.

IN the Crystal Management Console, you can set the default parameters for the report and default username\password for the report to use when accessing data.

If you've changed the database name, open the report in the report designer - do a set location to the new database name and save it back to Crystal Enterprise.

Another approach you could take would be to apply selection formula when you make the request for the particular report instance. As you make your request for the particular instance ID, put a SF on the request such as...