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Hello. I have s8700 CM2 connected over ISDN PRI to AXE-10. In case of call going through that ISDN PRI, I neet to send my A-number to the AXE-10 in particular format ("subscriber", exactly). Where can I change format of A-number in CM2?

There's also a small program for Unix, that can made this. http://www.gamma.ru/~avk/

Hello. The document, named "IP telephony deployment guide" tells us, that in case of inter-PN call of s8700 ip-connect we must have one dsp-resource at media processor board in each PN, involved at that call. And if there's not such resource, that call cannot be made, because of impossibility to...

to RoamingKiwi: Is there something to "fine tune" on the CTI server (we use Avaya CT), or maybe on the NICE server to solve this problem with delay?

Hello. There's a problem. When our callcenter supervisors use NICE monitor to observe an agents, looks like the calls in NICE monitor ends up a few seconds earlier than they really are (about 4-5 seconds). Is that a known problem?

But in this case - there's too much features to restrict. I need that user to administer coverage paths only. And, therefore, I need to restrict all other objects for that user. But there's simply no place for all that objects on the last two pages of the "change permissions" form.

Hello. I have S8700 station with CM2.0. I want to delegate some routine work to another person. And I also want to limit that person's rights to only objects, that inolved in that work. Typical tasks are adding/removing stations and doing some operations with coverage path. To create a...