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SymposiumTAPI users administration trouble
Is the process you mention any different than launching the TAPIMgmt tool and adding users that way? It appears to be identical. If so, we always run into an issue when associating users with TN's. Here's our scenario: We utilize free seating which allows any user to sit at any TN and log...- bwlandu
- Post #3
- Forum: Nortel: Symposium call center solutions
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Activity Codes Available when Using Symosium Agent?
Good day all Can someone confirm whether or not activity codes can be entered via Symposium Agent, or does the activity code have to be entered via the 'hard' phone? We would like to allow the agents to utilize the 'soft' phone as much as possible. If it is possible, where is this feature...- bwlandu
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- Replies: 0
- Forum: Nortel: Symposium call center solutions
