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Twice in the last year, customer has lost the ability to call out, inbound fine. A check of programming, found that destination code 9 any was blank, but everything else related to PRI fine,,,, re-programmed as following and everything fine: Destination code 9 any normal: set to 001 Absorb 1...

Are the power supplies interchangeable between analog and digital station modules?

Customer wants to use CRC Di-electric grease.

anyone use any sort of moisture resistant product on analog phone jacks? Hotel next to ocean gets moisture in jacks and corrosion starts,, I had seen Telco use something inside their jacks to try to prevent this,,, it looked like a dab of clear silicone (but it wasn't that).

Receptionist answers call, presses transfer button then "user" button on DBM , then complete to transfer call. That's ok,, if 2nd call comes in for same user they would like to transfer to an in-use station, using the same key strokes but cannot use DBM keys if lit up. Also customer would like...

Set up a Dial Paging button to a Hunt Group that has about 24 1408 sets. Is there a limit on number of sets that system will page? seems limited to 15. Also, is volume determined by individual set speaker volume? Seems not as loud as Nortel MICS system that was replaced. Any other suggestion...

New install IPO500 PCS>14, recreated SD card using Manager 9.1.2.0 build 91, copied offline config.cfg to System/Primary folder, insert SD, power up, manager discovers IPO (also can ping IPO from Manager pc), but using default Admin login and password fails. Any suggestions? Thx

Customer has Partner ACS R7, using a Partner Voice Messaging pcmia card. All messages left are distorted when played back; instructions are clear and understandable. Tried a reboot, tried swapping card slots on the ACS, defaulted the PVM card and rebuilt voice mail boxes. C.O. lines are from...

MICS 6.1 MR New PRI circuit, inbound DID calls fine, toll free calls fine, 1+ long distance calls fine BUT 10 digit local dialing, get a "Call cannot be completed as dialed", tried 7 digit & 1+ 10 digit local number will not complete. There are 2 local area codes, 1 area code I am able to dial...

Call Pilot 100 (3.0) on a MICS 6.1, can I do a link transfer? When I set up a path for external transfer, my next option is line, pool or route, how do i set for link transfer? I know to add # before the phone number, but it's requiring a selection for line, pool or route. Thx

sub-contract job for customer that has determined that they need to replace T1 card and service card. they are providing DTI card and a 6 port fiber combo fiber to replace a DTI, service card , AND a 6 port fiber card. Will replacing 6 port fiber and service card with a 6 port combo card cause...

Customer had a Merlin 410 with a Page Pal (which I thought would put the same "load" on the page port as my off hook test set did when testing). Still get a line busy error message when trying to access page. Do I need to add an UPAM?

got it, I was testing with my butt set to monitor, once set to talk OK. Thx Joe

IPO 500 (7.0.5) Essential edition\Quick mode combo card x17 (2nd analog port set as loudspeaker paging), I get "number busy" when pressing assigned page key, or dialing 17 or 70? Any help?

I give up,,,,first wall mount and cannot figure out the flame guard. Looking at the front of the unit with the 4 card slots, where does the flame guard fit into the unit?

Any vendors servicing the Richmond, VA area?

I am not a Mitel vendor; I have a customer in the Richmond, VA that needs a good Mitel vendor. They have a Mitel 3300ICP MCD 4.2, and have not been satisfied with their support. Thx

from an earlier thread by Ductape: I need the analog ports on this system to grab the PRI without dialing 9.I have tried hotline to external, feature 78, use routing table. I get dead airI tried with 9, without 9, with pause, no pause, ect. always dead air???I have a customer w/ 5.1 XC and it...

Installing a MICS 7.1 with several ASMs, any recommendation on the 2500 sets?? It is in a Nursing\Rehab home, so ease of use, maybe large buttons, minimal buttons. Also, I have always installed my Call Pilots on ports on the main cabinet, any problems with using ports on a SM?

customer obtained MICS & upgrades (from the internet), wants me to install. MICS XC 7.1, PRI, & ASMs,..... Can someone help me understand 2nd dial tone?? What is the number referring to in programming. I want the analog ports to prime line to the PRI (with a 2nd dial tone) where the user just...