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Hello All, Thanks in advance to all who can help here. I have an excel spreadsheet listing several users within our organization. I'm trying to use a formula that will add up all the users so I can keep a running total. Excel seems to only want to recognize numbers in order to count and get a...

I have a Dell Latitude D420. When I open anything from the control panel or administrative tools and type on the keyboard after it opens, it immediately closes the app with no errors. I've reinstalled the admin pack but still have this problem. Any help is appreciated. Thanks! Sr. System...

Does anyone know if there is a way to remotely access Xerox printers (8400, 8550, etc.)? The same way you remote into an HP printer through the browser. Thanks! Sr. System Support Analyst Washington, DC

I know how to fix this problem but, I got put on the spot by a user that REALLY wanted to know why this happens! I never really thought about why it happenswhen I know how to fix it but now I'm curious. Sr. System Support Analyst Washington, DC

I'm taking an online class where we have an open forum going on the following: You have been sent to a local sales office for your company. You discover that all users have the same username and password. The justification for this is that "it is easier to remember." What arguments would you...

For some of the longer courses I'll definitely wait until I have the leave to do so. I wouldn't want to quit just yet. I wouldn't be starting the company for at least 6-9 months plus taking on the job was a 25K pay bump from my last job! I agree with you though, I do have to feed myself and...

Paterson, I couldn't agree with you more, yes this is a tough one. Just to give you some more insight I think the longest class is up to 4 hours. Since I'm still in my probationary period (6 weeks left) I'm unable to use leave. Since the classes are short I can make up the time fortunately...

Hello All, I have a concern at my current job. I'm interested in starting my own IT company and would like to pursue government contracts. I've found several classes in the DC/MD/VA areas that I'd like to attend. In order for me to attend some of these classes I'll miss work and have to make...

Thanks genomon. Anyone else know of more resources? Thanks. Sr. System Support Analyst

I've been looking into establishing an account with TechRepublic Pro just to have another support tool on hand. I wanted to get some input from all who have any input on whether or not I should even consider spending my money on it. Along with that I was interested if anyone might know of any...

Is there a way to view open and/or active user sessions through Active Directory? Desktop System Administrator

I was just wondering where or how to locate some kind of event log or something similar in SMS to tell who has been accessing my PC. I get the characteristic "flicker" of the screen while I'm in the middle of working! Thanks! Desktop System Administrator

When installing software like MS Project, Visio, Office, etc., how would I go about having the serial key automatically inserted as opposed to manually typing it in? Desktop System Administrator

I'm getting an error: ARWARN [75] No free floating write license tokens are available. Is there any way to "bump" a user off of ARS to make a license available? Thanks! Desktop System Administrator

I'm trying to create a batch file that will install the KB925902 patch. After initially getting the batch file to start, I'm puzzled about how to edit the batch file so that the installation wizard can be automated as opposed to clicking "next" in order to complete the install. I couldn't find...

Nevermind, I figured it out! For those that were wondering though: Under outlook help I chose 'About Microsoft Office Outlook' then I chose the 'Disabled Items' button in the bottom left corner. From here I chose to enable the item that appeared in the box. This resolved the users issue...

I have a user that's trying to turn off OUT OF OFFICE ASSISTANT and she is getting an error that says: COMMAND NOT AVAILABLE SEE THE PROGRAM DOCMENTATION ABOUT HOW TO USE THIS EXTENSION. Anyone seen this before? Any help is appreciated. Thanks! TDO Desktop System Administrator

Is it possible to transfer data from one excel spreadsheet to another excel spreadsheet? I can't seem to locate any help online or within Excel for this function. Please advise. Thanks! TDO Desktop System Administrator

Thanks for the help everyone. AJP69, You mentioned, "STOP right there. You need to be careful about installing any old printer driver on a terminal server." The server already has drivers for printers supporting NT/2000/9x. In addition to those I wanted to add the XP drivers for these...

Our site recently brought a new print server online and the print drivers are for NT/2000/9x. I was wondering how do I add XP printer drivers to Windows 2000 Terminal Server? Thanks in advance for your help. Terry Odom Desktop System Administrator Web: www.terrellodom.net E-mail...