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I thought about that and made sure the user account was Admin, the document wasn't Read-Only, had the proper folder rights and also opened Word & Excel docs from different locations (a folder on the desktop, the desktop itself and from My Documents). Excel still doesn't work, Word does.

Dell Latitude D630 laptop with XP Pro SP2 with MS Office 2000 Professional installed. Using Excel 2000 - when I make changes to an Excel doc it saves it as a temp file wherever the original is - sounds normal - but the Temp file stays. If I make another change, another Temp file is created. AND...

Anyone curious ... you get rid of the stored faxes by deleting all TIF files in C:\Documents and Settings\(user name)\Local Settings\Temp. Its really amazing, some of my users had over 2,000 temp TIF files stored from past CallPilot faxes.

We have it setup so our users print CallPilot faxes with MS Photo Printing Wizard. It works, however a few users, who receive large numbers of fax, have hundreds, maybe thousands, of images show up when they attempt to print. Although the faxes have been deleted in CallPilot there are temp files...

One user (Windows XP Pro - all updates, Grpwise 5.5.5) gets the following error when starting GroupWise ... WMS Idle: Grpwise.exe unable to locate component. The application has failed to start because plc3.dll was not found. Re-installing the application may fix this problem. -...

That's it! Thanks.

I'm not exactly what this function is called so let me explain what it does: when typing an email (GW 5.5/WinXP Pro) and a user types "but then he," the words immediately turn to "but Friday." How can I turn that off?? Thank you (this is driving me insane!).

Is there a way to have a user be displayed in the company GroupWise Address Book by their email address and not by their name? We go through a lot of people at this position and it would be so nice to have it listed by email instead of constantly changing the account name. Thank you.

Thank you for your suggestions, however, it was a bad ASM8+ module. Pulled it out and replaced it and the system came back to life.

I've been made the phone guy this week and am having some issues with the ASM8+ Module in our Nortel BCM. The top light is blinking red to orange to red .... what's going on? Is the unit garbage and need to be replaced? I've tried rebooting the system but that didn't help. Thank you for any advice.

Users are trying to move voicemail, once it appears in the CallPilot folder, to different folders. If they close GroupWise and start it up again the voicemail shows up in the new folder AND reappears in the CallPilot folder. They then delete it from the CallPilot folder and it is deleted in the...

If a user attempts to send a fax using the CallPilot system and the receiver's fax is busy, how long does CallPilot continue to attempt delivery before it times out? Or is it not a timeout issue but a number of attempts issue? How many attempts? Thanks.