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I have set up the audiocode using H323 and the analogue extension works fine. I am unable to use the transfer facility can anyone advise if this is an available feature and how it is set up. Thanks

I have received a message on my Call Pilot system saying the IMA service is no longer running. I have checked services and it shows as started,do I need to stop and restart this service to clear this fault?

I believe you can view the contents of the nrsback.tar file can anyone explain how this is carried out.

The similarity between our problems is more than coincidence is it possible for you to identify the site you are having problems with.

Are the users affected connected to Baystacks that have a high number of users on them.

My fault is very similar to one you describe but I have proved this to be a baystack issue, it could be worth providing power for one of the suspect phones from a power block rather than from your baystack and see if this cures thr problem.

How often do the phones reset and is it always the same phones, does more than one phone reset at the same time?

I am chasing a similar issue to you,have you changed the complete baystack switch.

Have you changed any of the baystack 460 switches.

Are you using the Baystack 460-24T-pwr, how often does this happen and is it system wide.When did you deploy your kit. I have seen a very similar problem and I would like to compare notes.

Thanks for the info, the item regarding phones staying in local mode is the problem I am having but the patch for this is for 3.7. I am running 3.6 is there a patch for this level of software.

I have a number of SRGs registered to a CS1000 running 4.0 I am finding that if I get a network issue various phones on the SRGs get stuck in local mode and the only way to get them to register to the main office is to reboot the SRG. The SRGs sre running on 3.6 s/w. Has anyone had similar...

Can anyone advise of the proceedure to remove patches from the BCM.

I am setting up an important application on Call Pilot, if Call Pilot fails is there a way of ensuring callers are automatically routed to an alternative destination.