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Congratulations dencom on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
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911 Problems
I have a similar story. Maybe it will shed light on your situation. Before the 911 changes, our CLID table was setup assuming that all extensions were DID's. But they weren't. Our DID range was totally different than our internal extensions. We would place calls, and it looked like some...- DKHM
- Post #7
- Forum: Nortel: CS1000 (Meridian) systems
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Sychronizing the Time
In our call center, we use several additional and 3rd party server based applications to dissect our call data such as Symposium and Blue Pumpkin. I've been resetting the time on our PBX manually about once every 3 months when it gets more than 1 minute out of synch with the Windows 2000...- DKHM
- Thread
- Replies: 17
- Forum: Nortel: CS1000 (Meridian) systems
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How to force Sync with Optivity 80% of data wrong
Uhh.. yes, you should delete the site, but not before you do certain things (if it's not too late already). If you have an ITG card.. or several, take screen shots of every config page in the IP Telephony properties pages. Write down your numbering plan.. Print out your Templates (if you...- DKHM
- Post #5
- Forum: Nortel: CS1000 (Meridian) systems
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How do you add a telephone on an Option 11c?
Some TN's are reserved for specific uses. Some are for analog lines, etc.. I once did a lot of "wiring checking" before I realized a phone was dead because it had been set up using a voice mail TN. Optivity is worth getting if you're new to this (like me), because you can tell it to...- DKHM
- Post #5
- Forum: Nortel: CS1000 (Meridian) systems
