Yes, but it was an involved process and we are still not clear as to what caused the problem in the first place. Basically we ran a cleanup of the user's database on the server. Then, on the client, we uninstalled Lotus, making sure to back up the names.nsf,.id file, and any existing archives...
I am having an issue with one client that folders he has created are not being recreated in the archive. He has created a directory structure in which to store his emails. The majority of the structure seems to have been replicated in the archive, but not all of it. In addition, new folders...
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