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Being an old time AT&T/Lucent/Avaya guy, I have found myself venturing outside of the Cranberry Red (the official name for Avaya Red) circle to work with the 3CX platform on occasion. How many of you have done the same thing? Tell me about your experience. Share the "war stories.” Thanks...

thread940-1611927 hairlesssupportmonkey: On you CCR Issue with Scheduled reports not printing you mentioned you fixed it by adding Everyone to the "folder in question". What is the name and location of this folder in question? Thanks

I have read some closed posts where several people have been successful in getting nexVortex SIP trunks stable on IPO V 5.0 and below. Has anyone been able to get nexVortex SIP Trunks operational on Version 6.0 of IPO? Thanks Fonedoc

Sometimes you look at something for so long that you can't see the forest for the trees! Here is my situation. I have a ISDN PRI NI-2 coming into a CM controlled by an S8500. When the incoming call is presented it is directed to an analog port on the Avaya CM that is pointed to a third party...

Last night we upgraded a customer from 7.5 GA release for the ShoreTel IP PBX to 8.1. We also upgraded the ECC from 4.65.07 to 4.66.04. We upgraded the Contact Center first then upgraded all of the Agents and Supervisors. All worked correctly. We then followed the Upgrade/Build Notes verbatim...

The IP Office Forum will only only return items dated for 2007 and earlier when I use the search. Has anyone else had this issue? Fonedoc [glasses]

I hate to even ask this question. I just inherited a customer who has installed Windows XP SP3 on the VMPro/3.2 Manger PC. I'm pretty sure Avaya is not supporting it yet, however, has anyone got the VMPro/Manager Suites running on Windows XP SP3? Fonedoc[glasses]

Is it just me or is anyone else having problems searching the IP Office Forum? Other Forums seem to work fine. Fonedoc [glasses]

The availability of a nightly backup of your configurations can prove to be invaluable. Given enough time, technicians and system admins database corruption or destruction is almost guaranteed. There are many other things that we have learned but I think that these two are at the forefront of...

Are there any experts out there that can "show me the light" on the proper way to tie a G3R Version 8.2 to an EPN via DS1-Conv (TN1654) Cards? I can't seem to see the forrest for the the trees!!! Fonedoc

I would like to pose a question to this group. I am a vendor who sells and supports the PBX Enterprise business. We sell the Avaya portfolio exclusively. However we also have 12 regional offices that also sell wireless products and services such as Nextel, other cellular phones and pagers...

Has anyone set up the Uniform Dialing Plan on the new S8300/G700 Media Gateway? Avaya has changed the udp parameters dramatically and we are having some problems even locating someone within Avaya that knows how to properly set this up!!! Any help would be appreciated!!! fonedoc

I'm looking for information on anyone who has installed the new IP Office (IP403 or IP406). Could you share with me how the installation went? Good, Bad or indifferent...all comments are welcome! TIA Bobby

Has anyone ever pasted a large amount of Enhanced Abbreviated dial numbers from Excel into the switch using DSA? I have about 9000 numbers that have to be keyed in this weekend. Thanks for your help!

Has anyone ever had this problem? We have an Intuity Map5 8 Port VM System installed in a 8 Networked Definity site. An example of the problem: A call is left in a subscribers mailbox at 1:00 pm. The subscriber checks their voice mail ever hour. No messages are in the mailbox. The next day...