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  1. rickuk

    Call in and out of same SIP Trunk

    HI, I have a situation where some users are using the full DDI to call and internal extension, because obviously its easier to remember the DDI number that a 3 digit extension, but forgetting that argument, the call gets dropped, So user calls DDI number this goes out on the SIP trunk, the SIP...
  2. rickuk

    SIP Trunk issues Version 9.1 same truck forward

    Hi all, Since we have upgraded to version 9.1 we have a strange sip trunk issue. Issue 1 Incoming call to Short code which forwards to an external number, or directly to external number by ICR, Caller hears no ring tone, however destination device rings, in my case a mobile, if the called...
  3. rickuk

    Voicemail Pro version 9 - Complete Sequence not working

    Hi, I have a call flow which ends on a call listen option, which I then want to email out, Ive set up the call flow as in the help manual but the email never gets sent. Email is working as I have tested just sending an email by moving the email action before the listen Any ideas? Thanks Richard

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