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IP500v2, all latest 7.0 Q3 versions. We have CCR, vmpro, and ContactStore on a single server. 2008 64bit. We can access the browser interface from within the server using http://192.168.1.200:8888. If we attempt to access it from any workstation on the LAN, it times out. We've tried using...

We have a new installation with the Appliance Server. We are trying to log in as administrator in the client. Using 'Administrator' and 'Administrator' it tells us "The User is Blocked". We have waited over an hour, no luck. Tried changing the time via the web control, again no luck. Please...

We have a customer experiencing one-way audio on incoming calls. They can hear the caller, but the caller can't hear them, at all. It happens at least a few times everyday to various users. They have: IP500v1 6.0(8) VCM32 w/ PRI daughter card Phone8 2 IP400 DS30 modules (PCS 5 or greater)...

We have a customer who recently changed LECs. They now have a problem with external call forwarding: If a station's DID is called directly, the call forwards successfully to the user's cell phone and the caller's cpname & cpnumber is sent. If a call is transferred from an internal station to...

I've setup an IP500 here in the US with 4.2 (17), PRI trunks. Any ideas on how I could twin both internal and external calls, with the ability for the user to switch it on/off using their 5420 set? I have mobile twinning licenses. Thanks

Has anyone had any luck establishing a VPN with IPCop for use with Phone Manager Pro-Audio Enabled? Thanks

We recently upgraded a customer from a Partner ACS to an IP500/VMPro with 5420 sets, and analog trunks. Their one complaint is the lack of caller ID inspect. They want to be able to see who is Parked without actually picking up the call. Phone Manager is not an option. Any ideas? Thanks.

We have a customer with two Legends networked with Paradyne 3160 CSU/DSUs. We need to use the unused T1 channels for data. Any insight on how to connect a Paradyne 3160 to a router? Thanks

When dialing out, if I dial the number too fast, I get a reorder message from my provider. if I dial the number slowly, it goes out no problem. it doesn't matter if it's a local call, or long distance. Any ideas?

I'm programming on a 403 IpOffice V1.4, and I can't get a button programmed that will light up when a user is on their phone. I'm using 6400 series phones. Any ideas?