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  • Users: Seavine
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  1. Seavine

    M2250 Console phone not working correctly... Help

    Hello everyone, Here are the series of clues to my problem... * Had to do a PBX reboot (Had to... Company upgraded the generator and for the electrical work, the vendors had to cut the circuits and all of our systems had to come down for some time.) * Everything seemed fine, but * Our...
  2. Seavine

    PIC code

    Hi, I was wondering if someone could gide me on how to see/change the PIC (Pre-subscribed/Primary Inter-LATA Carrier code) for Nortel Option 61C. What load should I go into? I need to see if the current PIC code is 10372 (Pre-merger Pacific Bell) and if so change it to PIC code 10288 (The...
  3. Seavine

    How to change DIP (DialPulse) to DTN (Digitone) ???

    Hello, We have Nortel Option 61C. After power outage,I believe our Trunks have reverted to DIP (DialPulse) rather than DTN (Digitone). What load and what command can I use to change it back to DTN. I believe our outbound calls go out on our PRI. Thank you so much in advance for your help!
  4. Seavine

    Changing Pulse dailing to Tone on Option 61C

    Hi due to a power outage our PBX was rebooted. Everything is pretty much up except I get a noticeable 'lag' before the line rings to the outside number. This happens when dialing from within the system to an outside line. I think this is due to Nortel resetting itself to pulse dialing instead...
  5. Seavine

    How to program auto dial on Nortel 61c

    I need some help on how to program auto dial on Nortel PBX. i.e. press 'auto dial' button and enter the speed dial code (006). Which will auto dial programmed number (9-XXX-XXXX). Thank you for your support!
  6. Seavine

    How to allow 411 calls

    Hi, I am looking for an instruction to assign RLI for 411 outbound calls. Or is there other implementation that I should be dong for us to be able to make a 411 outbound calls? Your help is much appreciated. Thank you for your support in advance.
  7. Seavine

    How to obtain PBX model information.

    Hi, I am trying to find out what Meridan system (Option) information regarding our Nortel switch. I believe it's Option 61C. However, I want to make sure, and also want to find out more information on release number as well as software information. Thank you in advance for your help!
  8. Seavine

    LD # for poining DNIS to ACD group.

    Can someone tell me what LD will I need to go in in order to point DNIS and DID to an ACD group? I can't seem to recall... Thank you. Seavine
  9. Seavine

    ACD group to NCFW to an external number???

    Help... I'm tiring to have an ACDN NCFW to an external number. It works fine for an internal extension #, but when an external number is entered on NCFW section instead, I just receive a fast busy signal... Thank in advance. Seavine

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