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Digit Manipulation possibilities
Currently using Ontira IVR, when customer dials main number and options through the IVR, he/she may option to speak with a rep (english or spanish) After selecting option, IVR dials to the Option 61 thru COT trunks that terminate on Universal Trunk Cards that connect to the que. The agent will...- fdh9466
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- Replies: 9
- Forum: Nortel: CS1000 (Meridian) systems
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Fiber Upgrade
Option 81C going from Copper to Fiber Switch, fiji, clock, etc... our service provider has quoted us the upgrade and added a line item for Meridian Software? What is Meridian Software, we are running 25.40b, which was pitched to us that that level of software was fine for going from IGM to...- fdh9466
- Thread
- Replies: 8
- Forum: Nortel: CS1000 (Meridian) systems
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JUNKtor Board
Anyone ever replace a Junctor Board? Per ETAS have a defective junctor board on an option 81c, RLS 25.40b. Again per ETAS, Product Bulletin 99047 states that a "retro fit" for a QPC417 junctor board needs replacing. Any ideas?????- fdh9466
- Thread
- Replies: 2
- Forum: Nortel: CS1000 (Meridian) systems
