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Nortel is asking for my site ID. I gave them the info from LD22, TID, but they say that not what they want. Any idea where I can find it?..Thanks..Chuck

I need to forward 7220 to 8980's mailbox after four rings. I know to change Hunt & FTR FDN to 8980 on 7220 & to delete the mailbox on 7220, but how can I get the caller into 8980's mailbox if no answer on 8980? (7220 is a 500 set). Thanks....Chuck

The switchboard keeps receiving calls that show up as 4002-14-0 (Just a Beeping over & over). I want to think this is the in bound Trunk/Channel & digits dialed (???) but I'm guessing... Is there a way I can x-ref this number back to a local loop so I can at least try to find a way to trace this...

I have an unused DN (7307) that has been mis-published in Qwest & AT&T directories for the college's Ticket Office. The Correct DN is 7306. How can I 'Send' all calls to 7306? Calls to 7307 must also go to 7306's mailbox if no one picks up after 4 rings. Thanks.....Chuck

I need to create a Voice Menu Tree for an existing DN/TN (2616) set. They want to be able to dial into this, hear a voice say: Please press 1 for Tom, Press 2 for Dick, Press 3 for Harry...etc and have a revert DN set so when they dial they can get a person to talk to. I read a little on...

I got a call from one of our bean-counters who needs to know how many phones we have on campus......Beside listing the TN's & adding them up, does any know how to give a total number of active TN's? Thanks.....Chuck

I've been using MAT6 for CDR. My SEB II unit finally died & I need to set MAT for a direct serial connection for CDR. I have a working connection from my PC to the 81C and if I open a console window, can see the call data as it happens. The problem with this set up is no buffer to store the...

I need to forward several 500 & 2616 sets from command line. I know I can set them for FDN/FTR to go after four rings, but how can I do it so they forward right away, ring the forwarded number, and if no answer drop back to the Orig. DN? (Just like you did a #1 or use the forward button on the...

I have a fax number that I need to forward to another fax machine. The wiring has been pulled, and short of going to the punch down block & doing the #1 thing, I can't figure out how to do it in LD 10/20. If I change the HUNT and FTR FDR it will transfer after 4 rings, but how can I get it to...

I have some users moving from one Location to another. They want their phones (2500 & 2616) available at both locations (on two different loops). How can I copy these from one TN to another? When I finally delete the old TN will the MARP automatically change to the new location? Thanks.....Chuck