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Hello, Im using a G3si. I setup two users in Intercom groups. One of them is in Intercom Group 1 and the other is in Intercom Group 2 because of space limitations. The person in Group 2 cannot Intercom the person in Group 1. The person in Group 1 doesnt need to Intercom the person in Group...

Were using a Sun Station for an Avaya app. I needed to mount a Windows 2003 drive for backing up. That worked well, I was able to mount the drive. Now I need to chnage the IP of the mount location, but I cant do it. Ive tried doing umount and the name of the mount and Ive also tried stopping...

Hello All, Is anyone using the IBM/Tivoli Storage Manager software for backing up CMS? Is anyone using something else instead? Avaya says that they have only certified Tivoli Storage Manager for backing up CMS. We dont use Storage Manager in-house and dont want to spend the money on that...

Hello All, Is anyone using the IBM/Tivoli Storage Manager software for backing up CMS? Is anyone using something else instead? Avaya says that they have only certified Tivoli Storage Manager for backing up CMS. We dont use Storage Manager in-house and dont want to spend the money on that...

Hello All, If you would'nt mind telling me, which Entry or Door phones do you use with your Definity? We have a Definity G3-SI and are looking into an entry phone that would allow us to dial some numbers from a Directory. Please let me know which one works best for you. Ive tried using an...

Hello All, We need to setup a scenario where a person could dial one extension (e,g, 5000) that would call several extensions at the same time as well as cell phones outside of our switch. Is this possible? I havent been able to find any documentation on the ability to do this. Thank you in...

We sent a broadcast message out to all users on Monday morning because there were several network problems occuring at our Home Office. The broadcast message did not turn on message waiting lights for most users including myself. Our CIO wants to know why the lights did not go on. Also, some...

Hello all, I made a mistake with a PRI trunk by setting up as a tie trunk. Now when I try to change it, it asks me to remove all the members. Problem Im having is that I was able to remove most of the members but now there are 5 members that I cant remove, no matter what I try. Does anyone...

Hello All, Has anyone used PC2AUDIX? If so, what exactly is it? Where could I get it? Thanks, Joel

Hello, We have an Intuity system here that we do not use and would like to use for another building. I am trying to configure a US Robotics 56K modem and use it on the Intuity for remote access. I have the modem set to 9600 as well as the Intuity but I cant get it to give me a connection...

Hello All, Were getting alot of slips on our T's and MCI said that for testing I should change the sync source and use the backup as main and use the main as backup for testing. If I change this in the middle of the day, will it cause me any problems such as dropped calls or all out chaos...

I thought I saw this topic listed here at some point but cant find it in the search. Were using Telemate for our Call Accounting package. Im seeing reports of 10 hour calls. The other problem is that 3 calls were placed at the same time by 3 different users but of the same 10:30 hour length...

Hello all, Is it possible to setup the Definity to send a page instead of a call when there is an alarm? Now I receieve a call which I know is from the Definity, but its just a call. I dont know if its a major alarm or what alarm it is. I would like to see the Definity send me a page with...

Is anyone using a turnkey auto-attendant solution for their Partner systems? We are looking for a cheap, simple box that will give us auto-attendant ability at our stores. We are working with Mail VS now but were wondering if there is anything else out there that might be cheaper. Joel

Is anyone using a doorphone with their Definity succesfully? We need the doorphone to be able to dial 4 digit extensions for our employees. The way we want to use it is not as an entry phone, but as an afterhours phone where a guest could come to our door and dial the extension of the person...

Hello, We are currently on the 9.5 version of the Definity. What is the latest version and also what are the advantages to upgrading to the latest version? (What new features will we gain?) Thanks, Joel

Hello All, According to one of our users, she is noticing that someone is "joining" in on some of her calls. She says that while she's on the phone with someone, she will hear that someone else has joined the conversation also. She says that her display changes to "Conference" but she hasnt...

Hello All, I know that I am not setting up my VAL board correctly and I believe it has to do with the data module extension. I think it may have to do with the Link option on the data module page. What should it be? How do I know what link number it should be? Thanks in advance for your...

We just got in a new TN2501 VAL board and Im trying to learn how to move files unto it. I keep getting errors when I try to move a small wave file to the board. I was able to use the feature code and create a test announcement on the board, but Im not able to send one from my PC. Any help...

Hello, I have yet another question. We want to move an Announcement board from one cabinet to another cabinet in another building. We have 3 cabinets on our Definity. Will we lose the annoucements that we have on the board when we move it to another location? Its not a VAL board, its the...