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Hi Guys I have been asked if I can tell the Boss how many internal-internal calls are going at any one time. I have a BC12 with service pack 5 I think on it. Thanks in advance Brian Cheers Brian To see is to know To Know is to see

Hi Guys I need to save some information to a USB drive or to the C drive on my computer. After I send the command to the TTY I get a screen printout but I would like to save it on a USB drive. How do I do this many thanks Brian Cheers Brian To see is to know To Know is to see

Hi Guys I was mucking around in Extension Manager a couple of months ago and found that when I did a search for a Generic extension I could bring up a box with it's Extension number and code( Greyed out). This is NOT THE BOX you get with "Facilities" but it was so simple to get the code for...

Hi Guys I am running a BC12 I would like to list at any time the active freeseat/hotseat numbers and which extension they are logged in on. I hope this is clear. many thanks Brian Cheers Brian To see is to know To Know is to see

Hi Guys I look after a MD with BC12 - SP5 if we want to use IP phones via plug in boards can we upgrade to SP7? or do I need to get MX1 software. i.e. what is the upgrade path but keeping the exising hardware at this stage. Cheers and thanks. Cheers Brian To see is to know To Know is to see

Hi Guys I need an equiptment summary of each lim. I have used SYEDP: but I need to manually count each type is there an easier way. Many thanks for your help Cheers Brian Cheers Brian To see is to know To Know is to see

Hi Guys I have a MD110 BC12 I need to block anyone calling number 16x. The reason is that 16x gives a divert for all incoming calls to a preset number and no password is required. Have had this happen twice lately, been OK for 10 years. Sorry I can't remember the procedure to block it in...

Hi Guys I have this alarm comming in " 60 Fault code without alarm class" ALP 1 NOIF 1 unit ALR EQU 001++++ INFI 782" I think it may be the CIL data unit or computer connected to that but am not sure the cil data is off Lim 2 and it looks like it maybe @ lim 1? two questions 1. what is it...

Hi guys I wish to be able to access the system after hours but there is no auto attendant. I can dial into the system and be answered by the voice mail (TVP 50) for an extension on no answer. But how do I then get the voice Mail to extend me to the system modem? many thanks Brian Cheers Brian...

Hi Guys installed a KXT-D 1232 with a TVPS50 about 6 weeks ago it has been working OK then I had a call from the receptionist who said that she went out to lunch and the message light was not on but when she came back it was on checked the messages & finds that they are date time stamped up to...

I used to be able to accesses the internal modem by dialing Ext 169 and could dial into the system & progam it. But for some reason the number now gives " not valid" when dialed from a digital phone I have checked 199 & 299 & get the same result. Is there any way I can test the internal modem...

Hi Guys I have a Disa number set up with mobile extensions I have a lot of numbers in the mobile extensions A list this gives an allowed list. It is long winded to look at each one to check to see if a number is in listed and they will accept duplicates which then makes the problem worse...

I wish to set up a new trunk route using analouge extensions the Celular Trunk Interface cards require an A.extension to interface to the MD. What I mainly want is o/g calls from the MD to go over these units. so say someone dials 026........ the call would go out to the CTI interface card. I...

Hi Guys I have set up several free seat extension through Extension Manager all work well But one gives standard dial tone all the others give inverted D/tone. There is no diversion set the only difference that I can see is on a SUSIP is ADD INFO NEU ACT on the standard dial tone one I am...

Hi Guys I manage a 1232 digital system for a charitable group they are about to change telephone companies the new co. does not provide restrictions on calls. so I wish to install some Call accounting software on a computer attached to the output port on the System any recomendations for...

Hi Guys Anybody know who sells Cord untanglers for the Ericsson handsets? My previous suppler has now told me they are no longer made. Any help would be appreciated. Cheers Cheers Brian To see is to know To Know is to see

Hi Everybody I have a problem where several extensions make excessively long calls we would like to cut them off after say 15 minutes. Cheers Brian Cheers Brian To see is to know To Know is to see

Hi Guys I have a problem where I am at home and somebody calls and wants their phone diverted to their cellphone. So is it possible to remotely divert a phone to an external number. I realise that there could be a security risk here but I dial into the system with PCanywhere and make changes...

I have been asked about setting up various facilities in the case of a Bird Flue pandemic. Did a bit of brain storming. solutions needed. 1. a virtual call centre. 2. or Remote operator & ability to transfer calls from a remote location. 3. comference calls several at a time . 4. Disa. 5. How...

Hi Guys I tried out *23*1# and the phone showed the string that was correct for that one, and the divert light came on to go to voice mail. when I dialed the extension the call was answered automaticlly & showed the message on the screen but did not divert.Is this correct? Also how many...