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I have used Flowroute SIP trunks on my BCM50 R6 for about 7 years with minimal issues. About 2 weeks ago I started having issues with one-way audio on incoming calls. The caller could hear me, but I couldn't hear them. Outgoing calls work fine. I am using the same settings on the BCM50 that I...

I just read a SIP trunk setup guide from Bandwidth.com which states the following: E.164 – This is the recognized International standard. It is characterized by a “+” followed by a country code (i.e. “1” U.S.) and then the specific phone number. Some phone systems do not have the ability to...

Since the BCM Application Launcher depends on Java to operate it has become difficult if not impossible to download Element Manager from the BCM without an older Java enabled browser. I dug around in the file structure and discovered a way to bypass the Application Launcher and download...

I was testing some MBM's in a BCM450 and no matter which one I put in slot 2 it would either not work or intermittently work. The system was not throwing any alarms. I thought it might be the small board that the MBM's plug into, but I replaced it with one out of a BCM400 and there was no...

Does anyone know which component on the BCM50 main board is the temperature sensor? Thanks. Brian Cox Georgia Telephone http://Georgia-Telephone.com http://www.linkedin.com/in/briancox1952

I'm trying to program a Nextiva SIP trunk for a customer. The BCM50 registers with Nextiva and I can receive incoming calls, but no joy on outgoing calls. I get a fast busy as soon as I finish dialing the number. I have the system programmed exactly the same as the Flowroute SIP trunks on my...

I have a BCM450 with a peculiar power-on sequence. Upon powering on the system fans run for about 5 seconds and then stop. After another few seconds the fans start again for another 5 seconds and then stop again. After another few seconds the system powers up and boots normally. I have...

Hi all, Many of you saw the thread I started on SIP trunk ghost calls. I had intended to build a firewall from a Raspberry Pi and place it in front of my BCM50, but the project turned out to be more complex than I thought in trying to program iptables firewall software. Since my project...

A customer with a BCM50 R6 and SIP trunks experienced a weird problem yesterday. He was receiving ghost calls on his SIP trunks with a caller ID of 1002 or 1004. All the ghost calls were ringing only his phone (2221) which is the prime set. I theorized that the scans were causing the SIP...

Hi all, I'm still using the old 2000 series IP telephones on my BCM50 R6. They are up to date with the latest release firmware. I've setup a TFTP server on my PC to provision the later model IP telephones, and flash them back and forth from SIP to Unistim. I know the 2000 series IP...

I have SIP trunks on my office BCM50 R6 and finally got the find me/follow me feature to work. Be sure to allow access to BlocA (IP trunks) or BlocB (PRI channels) for the virtual terminal DN's. Also, I have a customer who was trying to get FMFM to work on a BCM50 with a PRI. It turned out...

I have an Avaya 1230 IP phone in SIP mode that I've been rooting around in the SSH. I have flashed the firmware back to Unistim and now I don't see an option to allow SSH. Does the 1230 with Unistim firmware have SSH capability? Brian Cox Georgia Telephone http://Georgia-Telephone.com...

I recently sold a BCM50 to a re-seller with IP Client licenses and NAT Traversal. Their customer could get a 2004 IP phone to register remotely, but there was no audio. I then had the re-seller try to connect to my own BCM50 with a 2004. Same thing, the phone would register fine, but no...

A customer is moving their office to Sunnyvale, CA and is looking for a BCM50 tech to move their system. Please contact me if there's someone you can recommend. Thanks! Brian Cox Georgia Telephone http://Georgia-Telephone.com http://www.linkedin.com/in/briancox1952

I just received two Avaya 9640 IP phones. On powering up both have lines in the displays rendering them unreadable. Can anyone recommend a source for replacement displays? Thanks. Brian Cox Georgia Telephone http://Georgia-Telephone.com http://www.linkedin.com/in/briancox1952

I have a customer in the north Dallas, TX area who needs a Norstar technician for a MICS with a PRI. Please contact me through my website if you can recommend anyone. Thanks very much. Brian Cox Georgia Telephone http://Georgia-Telephone.com http://www.linkedin.com/in/briancox1952

A customer of mine in Menlo Park, CA is in need of a BCM50 technician. Please contact me through my website if you have any suggestions. Thanks. Brian Cox Georgia Telephone http://Georgia-Telephone.com http://www.linkedin.com/in/briancox1952

Hi all, I'm having a brain fart. I want to REINSTALL the voicemail on a BCM400 R3.7 and I forgot the login. I know I do it through F982, but I'm stuck at the password prompt. Since this BCM is a 4-digit system I assumed it was 10020000, but that isn't working even after resetting the admin...

I happened upon an eBay auction listing an Inter-Tel GLX that it claims is upgraded with Norstar 4x8 software. Has anyone ever seen such a "hybrid" in service? The listing pictures Norstar phones with the control unit. I am dubious because the control unit is shrouded with bubble wrap...

Is there a flash upgrade card to R3 for the Merlin Messaging? I thought I could upgrade a R2.5 Merlin Messaging to R3 simply by replacing the hard drive, but when I check the release after the MM boots up it tells me the software version is 2.53 and the language version is R3. Thanks. Brian...