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Is there anyway to remove the entries under "purchased music" in the WMP10 tree? Got a machine second hand and it shows napster and msn music under this section with a bunch of music listed in both. The music is gone, but the napster and msn music entries remain. Not a big deal, but thought I'd...

Let me get this out of the way: I'm a raging idiot and sometimes the smallest things escape me so please be gentle. for some reason, I'm unable to navigate to other drives from the XP command prompt. There is nothing wrong with my installation, I just don't know the proper commandline for doing...

I uninstalled Firefox awhile back and I can't seem to get IE to check/set itslef as the default browser. I've checked/unchecked the button within the IE setting a million times and its never once popped up to ask me to make IE the default. Is there anything in the registry I can do to force the...

I installed the network monitor capture utility to try and troubleshoot a Windows Update error at work. I can successfully generate a .cap file, but the KB article fails to tell the user how to view the file once its created. XP doesn't know the correct program the the link it provides doesn't...

Title pretty much covers my question. I have a machine that spits out kernel32.dll errors like nothing I've ever seen. Everything seems to trigger it. Its always "blah blah blah has caused an error in kernel32.dll. blah blah will now close". I removed 1 virus from the machine and ran ad-aware to...

I'm trying to help a friend who got a nasty virus on his PC. He cannot use his mouse at all after the virus infection. I managed to get an AV program on there to get the virus off, but mouse control wasn't restored. I've also ran Adaware and removed over 600 spyware components. The mouse is...

I can't seem to get Windows 98SE to detect my Laserjet printer. After a reformat, I hooked everything up and proceeded to re-install all my apps. As the computer booted, it detected the printer and since I didn't have a driver (planned on dowloading later) I just kept clicking "ok" until it...

Hi, I picked up a Sony Vaio Lamptop model PCG-R505EL used and it works great, except this one glitch. Xp appears to keep losing the CDRW-DVD drive. When I insert a disc, it doesn't detect it and its as if I did nothing. I check the device manager, and the drive is there, I check my computer and...

I got this weird problem at work. We run NT 4.0 fully updated and MS Exchange server 5.5 also updated. Email systems are working fine internally but when people try accessing their mail from home via Outlook Web Access, it just hangs after typing in the user name/password. It just acts like its...

Does anyone know how to stop Outlook Xp from starting when the system boots? In previous Windows versions, I just deleted the shortcut in the startup folder. It appears that this isn't the case with Windows Xp and Outlook Xp as there is no shortcut for it there. Unchecking office startup doesn't...

I like AVG 6 free and recommend it to people who don't have up to date AV installed, but it has this stupid glitch that I can't fix. It will update the virus defs fine for awhile and all the sudden start complaining about being unable to establish a connection and asks me to launch my browser...

One of employees is departing to another job. They approached me asking if there was a way I could recover all their saved email addresses from Outlook. Is this possible?

I had a couple of wrong icons on my desktop and used the repair icons feature of TweakUI (the newest version). It rebuilt all my desktop icons into 16 color ugly @ss Win2k/Win95 looking icons. I can go to 32-bit color and all is good. If I go back, the ugly icons come back with it. I tried...

I've noticed that after disabling all autoplay options in the CD-Rom properties, XP will still auto open a cd that contains files. This is really annoying when installing programs that are more than 1 cd. Is there a way to stop it all together?

After burning Cds using the "disc cpy" feature of Nero Express, The whole computer is extremely sluggish for about 10 minutes or till I restart. Its almost as if the system is tired from burning! I figured that since Disc copy copies the cd to the HDD before burning it to the blank...

Has anyone noticed that if you have a ton of zipfiles in one folder, the screen lags, jerks, and hang insanely! It is at its worst in the Icon view, but also bad in the thumbnails, and tiles view as well. It gets progressively worse the more zips you add to the folder. In my case, I have over...

When I install the sound drivers, everything is fine until I reboot. After rebooting, the volume icon is gone from the taskbar and there is no sound. Repeat steps sound comes back. Reboot sound goes Bye Bye. Has anyone else had this problem? Computer uses an integrated Soundmax audio system. I...

I'm running Win2k Pro SP3 and no matter what I try, I can't enable DMA on the 52x CD-Rom connected as Master to the secondary IDE channel. I have uninstalled the CD-Rom and the secondary IDE channel so windows could detect them again, changed the IDE cable. and switched the Hard Drive and the...

Can someone direct me to a good program that I can install on individual PCs that allows me to password protect the installation and uninstallation of all software on the computer. I have a big problem with people loading garbage and un-installing software on our workstations. I want to be able...

I tried un-installing an old version of PC-Cillon 3.0 from a PC. The stupid PC locked down during the un-install process. After a reboot, the program was still listed. I ran un install again, and now it says that it is missing a log file and un-install will not continue. I do not have the...