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What is "www.messenger" and where do I get it? I downloaded the user guide from the Avaya web site, but it doesn't give any specifics about where to obtain it or how to install it. How does it interface with the Partner and Partner Messaging? Thanks in advance.

Where can I find the SMDR ouput format for a Legend 7.0? What I need is the start and stop column numbers for account code, call duration, extension number, etc. Any help would be greatly appreciatted. Thanks in advance.

I have a customer with a Legend 7.0 12.0 with 1 PRI. The "Last 99 System Errors:" log is constantly filled with "TEST RESULT REGISTER BAD:" and code "7808". They occur about 20-25 seconds apart. The customer is not complaining about any problems. The Action for this Maintenance Error Code...

I have a customer with a Legend 5.0 v10.0 and a Merlin Mail. Is there any way to get a message waiting light for a station (x208) to appear on another station (x200). The reason they need this is that x208 is not a real station (it is an adjunct) and is used as the extension and voice mail box...

I have a customer with a Legend 5.0 v10.0 and a Merlin Mail. They have DID service and their main number is a DID number (xxx-x200). Extension 208 is the console (MLX20l w/1 dss). I renumbered an adjunct to ext 200 and assigned ext 200 to cover group 1. I put 4 group cover buttons on ext 208...

I have an Audix Intuity 5.1-15 Rel 5 that every so often will give a recording "All circuits busy, returned to previous activity. For help, press *H". There are several "tenants" in the voice mail and it happens on them all. It happens after an auto attendant answers and then you dial an...

Does any version of Partner VS have the "dial by name directory" feature? Also, has anyone ever heard of a partner VS feature "Sync with Microsoft Exchange"? I guess that would be like unified messaging? Thanks.

I have a customer (car dealership) with a Legend 7.0 and Keyvoice VM. They have 2 attendant consoles. 1 in service and 1 in sales. Presently the attendant console in service (x300) has a night service button and controls the day/night status of the Legend. In the near future, the Sales dept...

I have a customer with a Legend 5.0 and a 6 port Legend Mail. I have the system dialing x28 as the "dial "0" and timeout action". x28 is an external bell and when it rings people "pick-up" the call. That's fine, and if no one gets the call, it goes into the MB...

I maintain a Merlin Legend 5.0 with a Merlin Legend 6 port mail. The Legend system is on night service all the time, 24/7. However, every time I go into it remotely, to do any translation changes (I call in and have the AA transfer me to any station and then have them transfer me to...

I have a customer with a 7.0 Legend and a Keyvoice voicemail. They want a second console. It is a very busy car dealership. The original console (MLX20L w/1 DSS) has 10 SA buttons. The voicemail is set up to answer 1st on all calls and then if they want service or administration, they dial...

Is an "irob" required to extend a 2500 set to a remote location?

I have a customer with a Magix messaging 2.5 in a Magix 2.0. They have 1 mailbox that when you try to retrieve messages says "You cannot get your messages now because your mailbox is already in use" and has been like this for about a day now. What did they do to get it in this...

Does anyone know what the output of the transformer that comes with the "Partner CA-48 Call Assistant Auto Dialer" is? I have a customer that "lost" the transformer and of course now the DSS doesn't work. Thanks, Clyde.

I have a Toshiba 4015cds laptop, still running Windows 95, and I'm trying to update my WinSPM to version 7.0. However I'm stuck at the version 4 to version 5 upgrade. The installation program says it does not see version 4.0 and won't complete the upgrade to 5.0. Version 4 works fine, its...