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Hi - I have been away from Avaya for about 15 years working with CUCM and now obtained an Avaya system I need to support. Working with a G3 Version 18 Enterprise. I have mostly digital and analog phones but do have 2 lonely IP Phones in critical areas. they are both 9620 phones and they...

I know by default/design it does not light the phones message waiting light. Is there a way I can have it turn on a MWI?

Looking for the gateway router command that will busyout each one of my PRI's one by one so I can test my inbound DID routing. I want to be sure it will force calls to the other PRI's. Currently I only see DID calls coming in the first PRI. Configuration is 2 Cisco 3845's each having 2 PRI's...

Is there I way I can program a 2616 phone so that when you lift the receiver it DOES NOT automatically go off hook on a key? I want to be able to pick up the receiver and press a key of my choice. LPK does not do it. Thanks

Looking to update firmware on all my 79xx phones. I want to test the firmware on a couple of phones first. So what I did was downloaded the new files and went into CCM OS Admin and installed the file for the 7945 & 7965's. Then went into Device Defaults and changed back the Firmware Load Name...

Trying to forward a hotline directory number and give it the option of calling 2 cell phones. Is this possible? Say if one cell does not answer then it would call the secondary cell number. Or possibly ring the 2 cell phones simultaneously. Need ideas for coverage....

When calling an internal extension the Cisco 7925G wireless phone can not leave a message to a unity connections mailbox. Tried normal handset and speaker phone. Start leaving the message and after about 7 seconds unity comes back and says to "To send this message press 1, to review your...

When trying to generate user reports such as "User Message Activity Reports" I get the message "unable to find any report data based on parameters". This is when I search for a single user or all users. I also get the same on Mailbox Store Report, Message Traffic Report and others. Is there a...

I created a slide show and output to Flash. Created all the files for me and works perfectly offline running from the local folder I have it is. I upload it to my site and can not get it to work. I put the files in the root under the "images" folder. My code is as follows...

Looking to see how I can copy a voicemail to a file in either a .wav format or .mp3. Is this possible through the administrative GUI or by going onto the server directly? This would be for users mailboxex as requested.

I have a NEAX2400IPX connected via T1 to Cisco Call Manager. The NEC is only used for wireless phones and ZT's. I need to find out how much this NEC is being used. Are there any simple traffic reports I can either display or print that will show me the amount of usage that is going on? Thanks

We have LDAP integration and when pressing the directories button it has the option for "Corporate Directory" which is everyone in the company. Is there a way to add a second directory option such as "Cisco Directory" that will allow me to search only for users that are on the Call Manager...

Having an issue where a 7925 wireless set calls an extension and the call goes to voicemail you can not leave a voice message. Unity times out like you are not speaking. You can however press DTMF tones and it responds. This is happening on all 7925's. I can successfully call other IP phones...

I set up PLARS between 2 analog stations. Pick up phone A and phone B rings. When phone B hangs up and phone A has not hung up yet phone B rings again. Seems like Phone A gets dial tone again before hanging up and the PLARS initiates again. Any way of avoiding this? I have tried Disconnect...

I am having an issue with this VG224 not getting configuration information from the gui administaration. When I create a port in the administration gui I do not get the Dial-peer set up and Supp-Services Fallback-dn set up. This usually configures automatically when you set up through the...

Looking for an afordable system that would have the capibility to call out to a managed community. So say there will be a Water Shut Off, I can record or type the communication, the system will call out to all predefined numbers and either play the message to them or leave a message on answering...

I am having some issues with calls that are consistantly choppy. All 6 stations are on the same VG224. I have noticed that the port settings are missing some fields. Questions is this: Would choppy calls be a result of: Device Settings: Calling Search Space is diferent then other analog...

I am looking for ways to dial one number and ring 15 phones and have each phone location be able to pick up the ringing call and be place into the call. I have set up a line group broadcast but once you have the first person pick up the ringing stops and call disappears from the remaining...

I am setting up a 3rd party application telephony server which connects back to CUCM via SIP Trunk. I have everything working as noted in the configuration documents. Everything works like it should. Calling a 4 digit number and it is a route pattern that points out to the telephony server...

Looking for the best way to block a station from getting outside inbound calls. I just want to use this DN as an internal number but my DID range covers 0000-9999, so sometime I get nonsense calls from the outside I want to block.