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Hi all, I have a customer with an IPO 500, 4.1(9) with a DigDCP 16 V2 expansion module. The problem is the phones plugged into the expansion module are not displaying the users name. They are currently set for the default (i.e.: Extn223) in both the 'Name' and 'Full Name' fields. Any insight on...

Hi all, I'm told Avaya will be discontinuing it's Cajun PoE switches around June. Any recommendations as to a suitable replacement that works well with the IPO? My customer is looking for 96 ports. Thanks aS always for your insight.

Sorry all if this is a basic question, but on a second incoming call (while client is on an existing call), does the caller id info show up and remain on the display? You folks are the best source of info...dare i say even better than avaya? Thx, frank

Hi all, Have IPO500 4.0 & VMPro 4.0 w/4 analog CO trunks (loop start). The IP Office is not releasing the line after a disconnect at times, though the CO does and the next call just rings open. Lines are all set to the default settings still. I thought I had the problem solved by having the...

Hi all, Can anyone recommend a suitable replacement for the barrier box for analog stations (ie: Port-A-Systems, etc.) I have a customer that will have about 20-30 analog stations over 5 buildings, and the cost of the barrier box(s) are extremely expensive to use. Thanks, as always franke

I have a customer with a 406V2 & 3.2 software. They are looking for personal CO lines on their phones. They will also have Telco provided voicemail on these lines which will put 'stutter' dialtone when there is a message. So I have the line appearances programmed to ring on the phone(s), which...

Does anyone know what voltages (ac/dc) and currents one should expect on a T1 circuit at the smart jack? thnx franke

Hi all, I have to connect a point to point PRI to from an IPO 406V2 to a Nortel OPT51(?). Not having done a p to p before and knowing absolutly nothing about Nortel, any help would be appreciated. Should the TG be set up as Local Company, NI2? Thanks, franke

I've seen conflicting info from Avaya on this, so I'm hoping the guru's on this site can give a definite answer. Will the 406V2 support 3 PRI's or only 2? Thanks, you folks are the best franke

Hi all, I'm running FreeBSD 6 on a very old computer that originally was running Windows 98 and it's equipped with a serial tape drive (on same cable as floppy drive). Can anyone advise on how to use this tape drive? Or assign a dev to it? The documentation is pretty sketchy. Thanks Frank

Hi, The advice I've gotten here in the past has always proved invaluable and I'm hoping you folks can help again. Yesterday we tried to upgrade a customers IP403 v1.4 to a v3.0, starting by doing a backup, removeing the old Admin suite, installing the new suite, running the upgrade wizard...

I have a customer with an IP403 running VM PRO on a MS Windows XP computer. When calling in the AA gets about half way thru the announcement, stops and then restarts. This is happening more and more often. When the announcement does play all the way, everything works fine (selector codes, etc.)...

I have a customer with 6 analog lines, inbound calls are no problem, but on outbound calls they want one group's calls to go out on say lines 1-2-3 and another group to go out on 4-5-6. I thought I could accomplish this thru LCR with two groups and different priority levels. But, alas, that was...

I am trying to connect an EU24 expansion module to a 2040 telset, and have programmed the buttons as DSS using the format 'user' and "name" as the telephone number. However, I get no display on the EU24, but the buttons do work as auto-dial, but not as BLF buttons. Am I missing something, or do...

Does anyone know if they will be adding the FrontPage server extensions. I notice they have the support in version 1.3, but not in version 2. It also seems Microsofts FP 2002 is also aimed at the earlier release. franke

I have a small network with 5 static public IP addresses and connected to the internet thru a DSL line. I've set up one of the computers to accept telnet requests on port 23 via the /etc/inetd.conf file. All works fine internally. It also works it I telnet from the internet into the router and...

When ordering an ISDN-PRI to the PSTN, which should be specified- NI-1, NI-2 or Custom? Thanks, franke

Is there a way to have the SMDR continue to run after the user is logged off on a Windows XP Pro? franke

Hello all, This question refers to a Audix/Merlin integration. We have an Audix R4.4 Map5P connected to a Merlin Legend R7 via 8 analog ports. About every 5 to 10 minutes one of the VM ports will ring the main console 1 time. There doesn't seem to be any specific port or order when this occurs...

Hello all, Though this question refers to a Audix/Merlin integration, it seems the Audix gurus are in this forum. We have an Audix R4.4 Map5P connected to a Merlin Legend R7 via 8 analog ports. About every 5 to 10 minutes one of the VM ports will ring the main console 1 time. Any ideas as to why...