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    Avaya IP Phone 9620 H323 Firmware

    I am trying to find the latest firmware update for IP Phone H.323 9620 (no suffix). We have release 11.1 and I was thinking if we can upgrade the phones to whatever last update they have. Right now, they are on 3.1.5 and I believe the last update for 9620 is 3.2.2. Correct me if I am wrong, and...
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    Avaya IP Phones not picking the designated voice VLAN

    We are facing an issue for Avaya IP Phones VLAN detection. Customer has multiple (100+ VLANs Data and Voice). When a phone is connected, it should get the respective voice VLAN according to the DHCP Option 242 defined individually for each department/floor. In our scenario, the phones are taking...
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    Export Station Configuration CM 8.x

    Hi Guys, We are upgrading from Avaya Aura Release 8.x to 10.2. We have new hardware for release 10 and we are using new set of IPs for it. Is there a way to export stations configuration from release 8 and import to release 10? We tried using Avaya Site Administrator Export Data option but...

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