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  1. DiscLight

    Call recording and SMDR

    we use voicemail pro 9.1 and we do a lot of twinning and a lot of international phone calling. we're trying to keep a tight control on international long distance and wondering if SMDR will record the twinned activity and is it possible that call record can also record a twined call?
  2. DiscLight

    VOIP Cloud vs Avaya IPO 500v2

    What are your thoughts on this. Real world Advantages Disadvantages?
  3. DiscLight

    9.1 PRI Forwarding group calls to a cell

    I am trying to forward calls from a use that is in a Group to their cell phone. I have Unconditional set along with Forward Hunt Group calls but the calls are not forwarding to the number 9+XXX+XXX+1234. Inhibit Call Forwarding is OFF Any suggestions?
  4. DiscLight

    Adding Contact manually version 7.0

    I have done this on 9.1 and I am trying to get a 9508 to be able to add a new contact phone number using the CONTACT button. I do not see the ADD button. I can ADD it from tghghe HISTORY button. I did change the USER to SYSTEM PHONE RIGTS to ( 2 ) but I still can not add a contact. IS it not...
  5. DiscLight

    9.1 analog transfer caller to cell phone

    We set up a button with a cell phone number so the caller can be transferred to the cell phone without having to manually dial the cell number and when the receptionist pressed the TRANSFER button and then this button for the cell phone she got a busy signal right away. I have the button on the...

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