Search results for query: *

We have done the below user rights and user configuration to send 911 calls to desired external number over the second SIP trunk. (Testing with 4444 instead of 911) By looking at the monitor, we could see system short code ? is evaluated not the user right short code when dialing 4444. What...

We have 2 SIP trunks serving 2 number ranges. We need to allow users to dial 911 (Internal extension) and forward to designated emergency service number outside. When SIP1 user dials 911, its forwarded without an issue through SIP1 trunk as SIP1 user number is within the SIP1 trunk range...

I have difficultly in understanding software packages in the IPO 500V2. Documentation says; Erasing the Core Software When the firmware loaded by the control unit is erased, the control unit begins making BOOTP requests for replacement firmware files. IP Office Manager can act as a BOOTP server...

We are deploying 2 redundant SBCs (V8.1) manged by EMS. It worked over 2 weeks but completely out of management now. 1. EMS says both SBCs are disconnected. 2. Unable to ping the M1 management interfaces. 3. Just to check, enabled DHCP in the switch, these servers are obtaining IPs. Can ping. No...

I am having issue with the IP Office V2 WEBLM licensing. It is the part of solution with 2 server edition systems. WEBLM is on Primary. The Secondary server doesn't have any issue. Monitor shows TLSClient errors with both primary and secondary as below. 11:36:01 21433287mS ERR: TLSClient...

I was receiving license server error in IPO 500v2. Factory reset but didn't solve the issue. Since I received the SD card separately, decided to format and re-install. Successfully did this but I can see the old settings even the IP address in the new installation. It was the expansion server...

I am configuring SIP trunk and SIP extensions. I have DID for all the extensions. Is the Incoming Call Routes enough to extension users to call outside? Or should I fill users SIP tab? SIP name contact etc. Why I am asking this is I tested without SIP details but got mix results. Not confident...

We are configuring a SIP trunk for outward dialing. Using short code 0N;/Dial/+61N/51:SBC3 ARS - 51 - ?/./Dial/Line Group 2 IPO dials out when pressed # after dialing. Phone goes to idle state without dialing in 55-60 seconds if no # pressed. (Its a solution with 2 PABXs, I...