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I have a SIP trunk on my IPO configured to use "Use Internal Data" for outgoing calls. When a call from an outside caller comes in to the extension, you can see the name associated with the number in the monitor. However, when the call gets sent back out to the twinned cell phone, the caller ID...

I have an external system Skype for Business (SfB) connected to the IP Office using a SIP Line. When the user calls out from the SfB client, I have an incoming call route that looks like this: Line Group: 4 Incoming Number: XXXXXXXXXXX Destination 9# This works fine if the user is making a call...

I have a client with a Skype for Business 2019 Server and I am trying to integrate this using SIP with their IP Office 9.0. There are a couple of articles about how to do this using SIP URI. I have attached one but it was only somewhere helpful. I have successfully been able to add the SfB...

My IP500v2 is running R9.0.12.0 and I am using a NexVortex SIP Trunk. I had a lot of issues with this using R8.1 and when I upgraded to R9 most of them have been resolved. I have one remaining problem. Periodically outgoing calls get rejected. Typically if you hang up and try again, they go...

I have an IP Office IP500v2 behind a Watchguard Firewall. The IP Office is running R8.1. I periodically am getting one way audio or dropped calls because the IP Office seems to be changing the port from UDP 5060 to random port numbers usually in the 1200 or 1300 range. I have the Firewall type...