Hello ! Thank's for reading my post.
Let me know if I missed some informations.
I work on a Server Edition IPO version 11.1.3.1.7 Build 1
So, i'm trying to connect my VMPro to a Microsoft SQL server database.
I followed this procedure to install an ODBC driver for the Linux part. Because it...
Hello,
I have a very particular problem again.
I have a group set up as a " collective call ", and a Voicemail Pro " queue " module.
When calls arrive on this group, my 4 agents ring without any problem. However, after 5 minutes, the call is "retargeted" (I can see this via the ssa), and it...
Hello,
I have an issue (I think...?) on my VMPRo when I'm trying to use custom prompts to announce queue position.
I found here that we can do that : https://www.tek-tips.com/viewthread.cfm?qid=1766670
Trying to follow what he said on this topic, but nothing can work well.
I have a Queue...
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