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I have an 8.1 IPO with a PRI. We are using 9611gs and get the inbound Caller ID just fine. However on the analog lines we are getting only the phone number. When I placed a test set on the lines I am hearing a DTMF burst before the call starts ringing. I looked at the Extension configuration...

What advantages are there to use the managed or Verbose functions of the Avaya ERS3500 series switch instead of using it in an unmanaged state. This is for an existing network of about 50 96411g handsets using version IPO 9.1

Is it possible to change the 9641 display for a 2 Column display showing 8 line and button features like the 9611 can be programmed? Thanks

We have groups of about 50 users in 4 different departments and we want to play a custom greeting for each group of 0. For example Sales group 50 users custom greeting for sales is played. Tech Support 50 users custom Greeting played, etc. I was thinking that I would drop the .wav file into...

I have a receptionist that wants to be able to program the SYSTEM DIRETORY to add cell numbers and vendors and buttons on sets for her users for a large company. Is there a way to provide User Rights using either Web or regular Manager so that she can add, change and delete these two items...

Does anyone have a nice way to wire the wall bracket for a 9611? I can't install a biscuit because it is to shallow when the handset is attached. I have been just wiring a RJ45 and then plugging a shot patch cable into the back of the set. I don't like the way this like and I don't think it is...

I see this in the Manager but I can't find any info on what it is and what is does.

Right now I have to make the changes manually on each handset in the Call Settings menu. Is there a setting I can change within the 46xxx file that will set these handset settings when the phone loads the 46xxx file? AUTO DISPLAY CALL WAITING CALL TIMER SHOW LAST CALL SURATION RINGER VOLUME...

Does anyone have a fix for Manager 9.1 Session Timeout dialog box is hiding behind Manager. I found out by using Task Manager that the Session Timeout dialog box is hiding behind the Manager and I had to manually force it to the front each time it times out or I have to disable it ( I don't...