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  • Users: Saaggs
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  1. Saaggs

    Incoming calls not showing the contact name

    Hello everyone, I am having a problem with the pairing of contacts to calls option on deskphones. Our users have configured multiple contacts in their deskphones and have enabled the option "Pair Contacts to Calls". The issue is that when an incoming calls with a CID that is configured in a...
  2. Saaggs

    3rd Party SIP Phones feature codes

    Good afternoon, I am running an AVAYA AURA R8 platforms. I am trying to make third party SIP Phones work with SM/CM. I can register the phone properly to both SM and place calls. However, I am trying to make feature codes work, at this time, I can see in traces that the feature code is sent to...

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