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Where in the NS700 PBX can I check to see what number or extension I need to dial first to make an outside call? For one of our buildings, I thought it was just pressing 9 and then dialing the number, but there seems to be another extension you need to dial first and nobody knows what it is. Thanks!

Can I give each member of staff their own direct dial number with the NS700?

Hi, we have three school buildings on the same NS700 PBX. We're trying to set up different emergency call groups so if one school dials 911, it doesn't send alerts to people at the other schools. Is it possible to segregate staff into different groups on one single PBX for emergency calls so...

Can I use the NS700 to assign different ring tones to certain extensions? Or is it by group only? If just group, where do I change that? Thanks.

One of our schools has been complaining about low paging volume. I've addressed it once before and it seemed to work fine a few months ago, all I had to do was raise the volume on speaker phone. It seems to be low volume when paging again, but the volume is still cranked up. Is there anything...

Once our school district passes 2:30pm, the phone system changes to night mode, but any calls just ring directly through and they don't get the night custom service menu. Also, I see things arranged thusly in the Custom Service window It looks like these can be dragged around and...

I've got three staff phones ringing together during the school day currently on our NS700, but the principal of that school wants her phone to ring instead of the other three for a few hours after school. I thought this was set up through the Week Calendar, but it's apparently not working. What...

I can leave someone a voicemail as a test and I hear their welcome message, etc. But then the message waiting lamp just turns on once then goes off. Then when they check their messages, there's no voicemails. Has anyone encountered this and knows how to fix it? Thanks.

I have a call pickup group and an incoming call distribution list set up to include three front desk phones at our Elementary School, and everything looks correct, but I can't get all three of them to ring when one is called. What is the easiest/best way to have this work? Thank you.

This is my 2nd year with this PBX. There's some people's 4-digit extension, even if they're in another building at another address in our district, where instead of being able to directly dial them by extension - it will give me a message on my phone that says "Message On" and the call ends up...

I work at a school system and one of our school admins wants the main phone to ring to her desk and the vice principals desk after school gets out. Where in the PBX would I set that up? Thanks.

Suddenly one of our building phones just goes to voicemail when called, doesn't ring at all. We have an NS700 PBX system that runs all our phones. Any ideas what might be wrong? None of the settings in the PBX have changed recently.

We're a small school system with 5 total school buildings. Our network originates from the Middle School and emanates out from there to all the schools, then it loops back through our MX here at the Middle School. Fairly regularly, we have phone issues where it seems like phones are working but...

Hi everybody, I joined a small school district as an IT technician over the summer. We have an NS700 system on premises as our PBX. Today a teacher was trying to reach out to me by calling the schools' main number then using the dial-by-name function from the main menu. When she typed the...