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  • Users: msimoneau
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  1. msimoneau

    SP350 restarts

    Hi, We use SP350 v6.21 on Windows 10 via Cisco Anyconnect VPN v5.0.03072. On the desktop, SP350 restarts on its own. When this happens, the entire computer hangs until it restarts. This can take up to 7 seconds. This occurs multiple times a day. Any ideas why this might be happening? Is...
  2. msimoneau

    Headset hangs up after 5 seconds

    Using SV9500 PC-Pro. Using DT800 phones and Polycom SAVI 7210 headset. Extension is programmed with FKY of 125 for headset. Using EHS cable from headset base to phone base. When tapping the button on the earpiece of the headset, hear dial tone for a few seconds and then nothing. Is there...

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