This issue has already been resolved, and I'm writing for general knowledge about the resolution and for any insight regarding the cause of this issue. I received a complaint regarding the Grandstream system, which had no audio issues between analog phone calls, but experienced one-way audio...
Hi
I know media manager holds recording for 365 days But can we retain call recording for 10 years using ftp server as call path and can server access recording from ftp server?
Hi,
I have recently built IPO R11 server edition system for our client. All agents have been transferred to the new system no hiccups there, but I need help migrating the recordings from R10 to the new R11 system.
Hello,
Several days ago, client's IPOCC machine went down. Client restored IPOCC using an old VM snap and machine is working ok agent report which shows answered calls and abandoned calls are working and showing data, however since then all topic reports are blank. Everything is 0. Topic report...
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