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Voicemails ending at wrong extension
Hello! I've run into an odd situation: we have voice mail through our phone service provider (Brightspeed) and they handle voice mail for our two main lines. Internally, several of our extensions have mailboxes on our Nortel system, but these should only come into play when a call gets...- Spragers
- Thread
- Replies: 1
- Forum: Nortel: Business Communications Manager BCM
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Voice mail ending up at wrong extension
Hello! I've run into an odd situation: we have voice mail through our phone service provider (Brightspeed) and they handle voice mail for our two main lines. Internally, several of our extensions have mailboxes on our Nortel system, but these should only come into play when a call gets...- Spragers
- Thread
- Replies: 11
- Forum: Nortel: Norstar systems
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Automatic answering when picking up receiver
Hello, I've inherited a Nortel BCM50 system and am trying to change some settings. Found a lot of info online but this has me stumped. We have two lines and about 10 extensions. On some of the extensions, if either line rings, you simply pick up the received to answer. On others, you have to...- Spragers
- Thread
- Replies: 2
- Forum: Nortel: Norstar systems
