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  1. TouchToneTommy

    avaya merlin magix

    You can access system programming from a 4424LD+ connected to one of the 1st 5 ports. Are you sure you are plugged into the same line port as before? There is a 5th jack for PFT, did you accidentally plug into that, instead of the correct line jack? Find out what the paging button on the...
  2. TouchToneTommy

    Partner Handset

    Yes, but be sure that you get one with a noise canceling microphone as well. Check sandman.com
  3. TouchToneTommy

    Manual Signalling button

    IPO 5.0(20) Is there a way to put a "Manual Signal" button on a phone, to "beep" or alert another phone or group of phones when it is pressed? Receptionist wants to alert others in the office when some who's a little "sketchy" comes in, without opening up the speakerphone.
  4. TouchToneTommy

    Downgrading 5420 to R4 firmware

    IP Office 406 V2, running 3.1(65) I was sent out as a subcontractor to add 3 new 5420 sets today, which are R5 out of the box. They are stuck at "Please Wait" on the screen. 5420_R4.bin is in the working directory. TFTP address is that if the VM Pro PC. Followed Tech Bulletin 36 to edit...
  5. TouchToneTommy

    Number of 44XX sets on a DS-30

    Hello all- Have a Magix customer migrating to IP Office. They want to reuse their mix of 4412 and 4406 sets. I am aware of the limitation of 27 - 4412 sets on a DS-30, but can I use those last 3 ports for 4406 sets? Thanks!!
  6. TouchToneTommy

    WinSPM PC causes Magix to reset

    I think someone had this problem, but I can't find it in the archives. Customer has a Magix R4, 1-412TDL, 1-024TDL, 1-016TR, 1-800LSGS, MMsr R4, and 100D A PC connected to the Admin port for SPM, always connected, but only accessed SPM once or twice a month. When the user shuts this PC down...
  7. TouchToneTommy

    Covering a Forwarding Receiver

    Quick question - I don't have a switch nearby to test this out: If I forward the Operator's extension to an adjunct that has primary coverage buttons on several phones, will those primary coverage buttone ring on incoming calls? Or is this like "covering a cover". Have a car dealership that...
  8. TouchToneTommy

    Remove ALL operators on a Magix

    Is there any logical reason I can't remove Logical ID 01 from being an operator? Magix R3, 024TDL in the first slot, customer doesn't want an operator extension, and needs 24-4412 sets. It will let me remove all the other operators, but beeps at me when trying to remove the 1st one.
  9. TouchToneTommy

    "Correct" way to shut down Audix?

    Moving a customer's Legend with Audix voice mail tomorrow. Is there a "correct" way to shut down the Audix prior to the move, other than just pulling the plug on it? And is there a correct way to restart it at the new location? Any insights appreciated. TouchToneTommy
  10. TouchToneTommy

    Guest Mailbox and MW indicator

    I have a customer that has assigned a DID number to an adjunct, put the adjunct in the VM cover group, and put a Promary Coverage button on a telephone set. When calls come in to the DID number, it rings on the Coverage button, then goes to Voice Mail if not answered. They want the be able to...

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